Privacy and account controls

Settings → Account contains the controls that affect sign-in, workspace selection, optional analytics, privacy requests, and personal account closure.

Account identity

Your name, email, sign-in methods, and recovery options are managed through the secure account profile. The Account page shows the current identity and active personal or team workspace.

Cookie choice

Necessary cookies support secure sign-in. Optional analytics remains off unless you allow it. You can change the choice under Privacy and cookies; rejecting optional analytics removes the matching cookies available to the site.

This preference is separate from accepting the Terms of Service or acknowledging the Privacy Notice.

Privacy requests

Use the listed privacy contact or request route for access, correction, export, or deletion questions. The current Privacy Notice is the controlling source for data categories, purposes, retention, subprocessors, and rights.

Cancel a subscription versus close an account

• Cancel subscription stops renewal according to the date shown in the hosted billing flow. It does not delete manuscripts or sign-in identity.
• Close account permanently deletes the personal workspace and sign-in identity after reauthentication and explicit confirmation. It cannot be undone.

Cancel a personal subscription before closing the personal account. If you are the only owner of a team, transfer ownership before closure. Team-owned work remains available to its other owners and members.

Before closing a personal account

1. Export any manuscripts you need to retain.
2. Cancel the personal subscription and review its effective date.
3. Transfer ownership of any team that would otherwise have no owner.
4. Open Settings → Account → Close account from either a personal or team workspace. Account closure affects the signed-in identity, not only the workspace currently selected.
5. Read the deletion summary, reauthenticate when prompted, type the account email, and confirm the irreversible action.

Do not use account closure to troubleshoot sync or remove one project. Archive the project or contact support instead.